MessageID: 201812171550 Duration: 18.12.2018, 7:00 - approx. 10:00 am Affected: HLRN-IV, HPC systems of MPIds und MPIbpc, parts of the GWDG HPC cluster, backup systems of the UMG, TSM and archive of the GWDG Impact: none

Tomorrow, Tuesday, 18.12.2018, the fire alarm system in the FMZ will be replaced between 7:00 am and probably 10:00 am. The operating technology of the University of Göttingen as well as the participating companies have assured that the power supply will be guaranteed during this maintenance work so that there will be no interference with the systems and services located

MessageID: 201812171000 Duration: 17.12.2018,  10:00 - 10:15 am Affected: Several services of the GWDG Impact: All GWDG services are available

Only the Lotus service, which was temporarily unavailable, was affected by the announced possible malfunctions of various GWDG services. All other GWDG services were available without failures.

The December issue of the GWDG News has just been published. It contains among others the following Topics:

• GWDG Cloud Server – Part 2: Getting Started in the Cloud
• Enhancing Assurance Level in a Federated Environment through a Central Proxy
• HLRN-IV: User Training and Consultant Meeting
• HPC Conference “Euro-Par 2018“ in Turin

>> Click here for the GWDG News 12/2018

MessageID: 201812131800 Time: 13.12.2018, 5:00 p.m. to 6:30 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is fully available again.

MessageID: 201812101550 Time: 13.12.2018, 5:00 p.m. to 6:30 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing delayed, OTRS web interface unaccessable

On 13.12.2018 between 5:00 p.m. and approx. 6:30 p.m. the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline at support@gwdg.de, no automatic responses or ticket processing will take place, so some delays may be expected. Additionally the OTRS web interface https://support.gwdg.de will be unavailable during maintenance. In matters of